Privacy Policy
Last Updated: 25/07/24
1. Introduction
Halo Tuition Academy ("we", "our", or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services or visit our website www.halotuition.co.uk.
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2. Information We Collect
We collect the following types of information:
2.1. Personal Information:
2.1.1. Name
2.1.2. Contact information (email address, phone number, home address)
2.1.3. Date of birth
2.1.4. Academic records
2.1.5. Payment information​
2.2. Non-Personal Information:
2.2.1. Browser type
2.2.2. IP address
2.2.3. Operating system
2.2.4. Website usage data
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3. How We Collect Information​
We collect information through:
3.1. Direct interactions (when you register for our services or contact us)
3.2. Automated technologies (cookies, server logs)
3.3. Third parties (with your consent)
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4. How We Use Your Information
We use your information to:
4.1. Provide and improve our tutoring services
4.2. Process payments
4.3. Communicate with you about our services
4.4. Respond to your inquiries
4.5. Comply with legal obligations
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5. Data Sharing and Disclosure
We may share your information with:
5.1. Service providers (e.g., payment processors)
5.2. Educational institutions (with your consent)
5.3. Law enforcement agencies (when required by law)
We do not sell your personal information to third parties.
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6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
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7. Your Rights
Under GDPR and other applicable data protection laws, you have the right to:
7.1. Access your personal data
7.2. Rectify inaccurate data
7.3. Request erasure of your data
7.4. Restrict processing of your data
7.5. Data portability
7.6. Object to processing of your data
To exercise these rights, please contact our Data Protection Officer at office@halotuition.co.uk.
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8. Children's Privacy
We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us immediately.
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9. Cookies
We use cookies to improve your browsing experience and analyse website traffic. You can control cookies through your browser settings.
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10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
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11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date.
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12. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Academic records are typically retained for 7 years after a student leaves our academy.
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13. Marketing Communications
With your consent, we may send you marketing communications about our services. You can opt out of these communications at any time.
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14. Data Protection Officer
For any questions or concerns regarding this Privacy Policy or our data practices, please contact our office at office@halotuition.co.uk.
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15. Complaints
If you have concerns about our data practices, you have the right to make a complaint to your local data protection authority.
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16. Entire Policy Agreement
By using our services or website, you acknowledge that you have read and understood this Privacy Policy.